CN Mission Statement

To provide the highest quality technology-based services in a cost-effective manner. Be a leader in Customer Service and Information Technology solutions. Establish systems, processes, and innovative IT solutions that cultivate growth for our partners and customers.
(704) 867-5555
335 E 2nd Ave, Gastonia NC 28054

Help Desk Support

Quick and reliable service for any technical issue
female help desk support representative

Your go-to technical solution

We rely heavily on our technical devices, but unfortunately, they don’t always want to work the way we want them to. When your computer or another device is on the fritz, it makes your job harder which leads to lost time and decreased productivity. However, with a dedicated technical support team at your fingertips, you don’t have to waste time trying to fix the issue yourself or taking it to a computer repair shop. You can trust a support specialist to resolve your issue quickly and efficiently. That’s why help desk support is your go-to solution when you need technical assistance and support related to computer systems, hardware, and software.

Our Support Team

Championship Networks maintains a R3 Support Help Desk team that is readily available to help. Our help desk support is trained and versed in your business structure and needs. When you need technical assistance, you will automatically be connected to someone you know and trust to handle all of your IT service needs. You will never need to worry about being sent to large call centers, jumping through hoops to speak to someone, and wasting time on long calls. When you call our help desk, you will be speaking with someone local who is trained and certified. We believe customer service is the most important part of any IT Support Team.

male help desk support representative
female customer support representative

You can rely on our R3 Support Help Desk to:

Quickly respond to incoming technical service requests via phone, email, or our unique R3 ticketing system.

Monitor and maintain your computer systems and act as soon as any system goes down.

Install, configure, and upgrade PC software.

Be a trusted point of guidance for general technical inquiries and security.

You can enjoy the benefits of our R3 Support Help Desk plus much more under our R3 Managed Service Plans. In order to ensure that all of our managed clients can make the most out of their workstations, mobile devices, and software, we offer 3 tiers of managed services modeled to best suit your business needs and provide support to all employees, no matter the issue.

Stop with the break/fix and get proactive and reliable support!

See what we can offer you and your business under our Managed Service Tiers.

Learn more